Customer service contact information
Our customer service department can be reach by calling us toll free at 877-735-2863.
Or you can email us at
Item return policy
Focus Media provides a 30-day money back guarantee for new hosting account registrations. If you're not satisfied, simply contact us and we will fully refund the cost of your order.
All products and services are priced in U.S. dollars. We make every effort to ensure all pricing details on our website are correct. However, errors may occur. In the event that we discover any errors on our website we will make the appropriate correction as soon as possible. If an error is discovered in the price of an item that has been purchased by our customer, we will contact that customer as soon as possible. At that point we will give the customer the option to have the price corrected or to cancel the order. If we are unable to contact the customer, we will treat the item ordered as cancelled.
We reserve the right to update pricing on our website at any time without prior notification.
At Focus Media & Consulting Group, LLC ("Focus Media"), we're committed to protecting any data that we collect from you. Any information we receive from you will only be used to fullfil your order and to provide you with the services you've requested. We will never sell or redistribute your information to anyone without your consent.